Help · Club apps
Support
Last updated 17 August 2026
Help for the EasyChamp club apps. Schedules, squads, matchdays and club chat. Browsing a club's fixtures, results, standings, roster and news needs no account; an account is only required for member features such as RSVP, attendance and chat.
Contact us
Email your club directly and a person will answer. We reply within 2 business days. Clubs are based in Miami, Florida (US Eastern time).
- Dade County FC. office@dadecountyfc.com
For anything about the EasyChamp platform itself, email admin@easychamp.com.
Please include your name, your club, the device you are using (for example “iPhone 15, iOS 26”), and what you saw. If the app showed an error message, the small grey line at the bottom of that screen tells us exactly what failed. Copying it makes the fix much faster.
Step-by-step guides
Club app guides cover joining your club, answering Going or Can’t go, chat, lineups, results and dues. The Help Center has guides for leagues, tournaments, registration fees, facilities and every other EasyChamp product.
Getting started
Do I need an account?
No. Open the app and you can browse the club’s schedule, matches, standings, squad, players and news straight away. Sign in only when you want member features.
How do I sign in?
Open Profile and choose Apple, Google, Facebook, or email. There is no separate password to invent if you use Apple, Google or Facebook.
How do I join my club?
Sign in, open Profile, and enter your club’s join code (DCFC26 for Dade County FC). If you are already on the roster, the app links you automatically and no code is needed.
I signed in, but I can’t see my team’s private schedule
That means your account is not yet linked to the club. Email your club (above) with the name you signed up under and they will add you.
The schedule looks empty
Pull down to refresh. If it still looks empty and you see a message about not reaching the server, check your connection and try again. The app shows the last schedule it saved when it cannot reach us.
Notifications
Turn push notifications on or off per channel in Profile → communication preferences, or for the whole app in the iOS Settings app under the club app’s entry.
Your account and data
How do I delete my account?
In the app, open Profile, scroll down to Danger zone and choose Delete account. This removes your account and profile; some club records stay, as section 12 of the Privacy Policy explains. If you cannot sign in, follow the account deletion page.
What data do you hold?
See the Privacy Policy. EasyChamp, Inc. operates the apps and is the data controller for the personal data they hold; your club’s staff manage its roster, schedule and messages.
Accessibility
The apps support Dynamic Type, VoiceOver and Reduce Motion. If something is hard to use, tell us: email your club or admin@easychamp.com and we will fix it.