FAQ
If you have not found the answer to your question, you can contact us and we will try to help you as soon as possible. Write to us.
How do I sign up easy?
In order to sign up easy you need to go on main page and click the button Log In”, then choose “Continue with Google or Facebook“.
What to do with forgot password?
Click link “Forgot password“ on Login page. To restore access to your account, enter your email and we will send you a link to reset your password, after which you can set a new password and enter your profile.
How to create your league or competition?
Please, visit our “How It Works“ page and you will find answers
How to edit my competition?
In order to edit your competition you need to click on Pencil icon in the right up corner.
What to do if I don't see my competition on general Competitions page?
General Competitions page has two tabs “My Competitions“ and “Not Published“. So choose “Not Published“ tab and you will find it there.
What is it the brackets (crosses) in the competition?
The crosses (in English 'brackets') is a way of pairing the participants in confrontations used in competitions of direct elimination or playoffs.
What is a Participant in EasyChamp?
A Participant is our unified term for both teams and individual competitors. For team sports like soccer, a Participant is a team with multiple players. For individual competitions like FIFA or tennis, a Participant represents an individual competitor. This approach makes our platform flexible for all types of competitions.
How do I register for a 1v1 competition like FIFA?
For 1v1 competitions, you can register in two ways: 1) Click the "Join with my Participant" button on the competition page, or 2) Use a direct registration link provided by the competition organizer. When registering, you'll need to either select an existing Participant or create a new one by typing a unique name in the Participant field.
Can I create multiple Participants?
Yes! You can create different Participants for different competitions. This allows you to track your statistics separately for each competition or sport you participate in.
Why don't I see my match history in my profile?
Complete user profile statistics are only updated when competitions are finished and achievements are recorded. However, team/participant statistics are available in real-time as matches are completed. You can view these by clicking on your team name in the competition participants list.
What's the difference between a Participant and a Player?
In EasyChamp: A "Participant" is the entity that joins a competition (either a team or an individual). A "Player" refers specifically to an individual on a team's roster (relevant for team sports with multiple players per team). For 1v1 competitions like FIFA, you'll primarily interact with the Participant concept.
How do I add players to my team?
For team sports where you need multiple players on a roster, you can add players after creating your Participant. However, for 1v1 competitions like FIFA, you typically don't need to add additional players to your Participant.
Have more questions?
Please, contact us. Our support team will try their best to respond you as soon as possible.